Transparency · Data protection

Privacy policy

Information on how we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Ley Orgánica 3/2018 (LOPDGDD), the Spanish data protection act.

Last updated: 27 May 2026

Who we are

Data controller

Company name: JOBERS Y ASOCIADOS, S.L.
CIF (Spanish tax ID): B46917142
Registered office: Av. del Nord, 8 Bajo Izq · 46134 Foios (Valencia)
Email: info@jobers.net
Telephone: +34 96 352 41 82

What we process

Personal data we collect

We only collect the data strictly necessary for the purposes described in this policy:

Contact form (/contacto): name, company, email, telephone, product of interest and message.
Conversational assistant (Comercial Mágico): the content of the messages you send to the chat and our replies, session identifier, browser language.
Browsing data: IP address, browser and device type, operating system, pages visited, date and time of access, referrer, interaction events (video views, brochure downloads).
Cookies and local storage: technical identifiers needed for the chat to work and to remember your visits (see the Cookies section).

We do not collect special categories of data (health, ideology, religion, etc.). If you do not provide the data marked as required in the contact form, we will not be able to deal with your request.

Why

Purpose and legal basis of processing

Purpose	Legal basis (GDPR)	Retention period
Dealing with requests for commercial information sent through the form or the chat.	Art. 6(1)(b) — steps taken prior to entering into a contract at the data subject’s request.	Up to 3 years from the last interaction or until you request erasure.
Sending commercial communications about our products (only if you expressly agree).	Art. 6(1)(a) — consent of the data subject.	Until you withdraw your consent.
Statistical analysis of website use to improve content and user experience.	Art. 6(1)(f) — legitimate interest in improving our services.	12 months (browsing logs).
Compliance with legal obligations (accounting, tax, commercial).	Art. 6(1)(c) — legal obligation.	Applicable statutory periods (up to 6 years for accounting records).

Who with

Data recipients

We do not disclose your data to third parties, except in the following cases, which are strictly necessary to provide the service:

Hosting and infrastructure providers (OVH SAS — France, European Union). Server hosted within the EU.
Transactional email provider (OVH SAS — corporate SMTP, European Union).
Artificial intelligence model provider (Anthropic PBC — United States). Used solely to process the conversational assistant’s messages. The international transfer is covered by the Standard Contractual Clauses approved by the European Commission (Decision 2021/914).
Public authorities where there is a legal obligation to report (courts, the AEAT — the Spanish tax agency —, Social Security, etc.).

All external providers are bound by data processing agreements in accordance with Article 28 of the GDPR.

Your rights

How to exercise your rights

As a data subject, you have the right to:

Access: to know which of your data we process.
Rectification: to correct inaccurate or incomplete data.
Erasure ("right to be forgotten"): to request the deletion of your data when it is no longer necessary.
Objection: to object to the processing of your data on grounds relating to your particular situation.
Restriction: to request that processing be suspended in certain circumstances.
Portability: to receive your data in a structured, commonly used format, or to request that it be transmitted to another controller.
Withdraw your consent at any time, without affecting the lawfulness of the processing carried out beforehand.

To exercise any of these rights, email us at info@jobers.net stating the right you wish to exercise and attaching a copy of your national ID card (DNI) or an equivalent identity document. We will respond to your request within one month of receipt at the latest.

If you believe that the processing of your data does not comply with current legislation, you may lodge a complaint with the Agencia Española de Protección de Datos (the Spanish Data Protection Authority — www.aepd.es, C/ Jorge Juan, 6, 28001 Madrid).

Cookies and local storage

This website uses only strictly necessary technical storage in your browser (localStorage) to:

Remember whether you have already seen the conversational assistant’s introduction animation (key comercial_intro_done).
Keep the chat session identifier while you browse the website (key cm_identity when you arrive from a campaign).

We do not use advertising, third-party tracking or profiling cookies. You can clear local storage at any time from your browser settings.

Social media

Processing on third-party platforms

We have a corporate profile on LinkedIn (jobersyasociadossl). If you interact with us through that platform (following, comments, direct messages), your activity is also governed by the social network’s own privacy policy, over which we have no control. We recommend reviewing the privacy settings of your account on each platform.

Validity

Changes to this policy

We may amend this policy to adapt it to regulatory changes or to changes in how our services operate. Any amendment will be published on this same page, with the date of the last update shown in the header. We recommend reviewing it periodically.

For any query about this privacy policy, write to us at info@jobers.net.